Terms of Service

Agreement

By creating an account or using ProTrainer, you agree to these terms and to our Privacy Policy.

The service

ProTrainer helps you log dog training sessions, manage dog profiles, share in the community, and optionally use Ask Coach. Features may change over time; we may add, limit, or remove functionality where needed to operate or improve the service.

Age eligibility

ProTrainer is intended for users aged 18 and over.

Accounts and security

• Provide accurate account information.
• You are responsible for keeping your account credentials secure.
• We may suspend or close accounts that violate these terms or create risk for other users or the service.

Subscriptions and payments

Paid plans are billed through Google Play on Android or through Stripe on the web, depending on where you subscribe. Prices, renewal periods, and cancellation are shown at purchase and in the relevant store or checkout flow.

Refund and cancellation rights may also depend on the store or payment provider and applicable law. Where required, you can manage or cancel subscriptions in Google Play or through account settings on the web.

Community and your content

You keep ownership of content you submit, but you grant ProTrainer a limited licence to host, display, and moderate that content solely to operate the service.

Do not post unlawful, harassing, or misleading material, or content that infringes others' rights. We may remove content or restrict accounts to enforce community standards and safety.

Ask Coach

Ask Coach provides general training-related suggestions based on information you choose to share. It is not veterinary, medical, or emergency advice. You remain responsible for your dog's welfare and for decisions you make in training.

Acceptable use

• Do not attempt to disrupt, reverse engineer, scrape, or overload the service.
• Do not use ProTrainer for spam, fraud, or impersonation.
• Do not circumvent access controls, billing, or moderation.

Intellectual property

The ProTrainer name, branding, software, and site design are protected by applicable intellectual property laws. These terms do not grant you rights to our trademarks or underlying code except as needed to use the service.

Disclaimer

ProTrainer does not guarantee specific training outcomes. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.

Termination

You may stop using ProTrainer at any time and may request account deletion as described in our Privacy Policy and on https://protrainerdog.com/en/delete-account.

We may suspend or terminate access if you materially breach these terms or if we must do so for legal or security reasons.

Governing law

These terms are governed by the laws of Sweden, without regard to conflict-of-law rules. Mandatory consumer protections in your country of residence still apply where they cannot be waived.

Changes

We may update these terms when the service or legal requirements change. Material updates will be posted on this page with a revised date. Continued use after an update means you accept the revised terms.